Items related to The Buzz: 50 Little Things That Make a Big Difference...
Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50 tips and techniques to create a Buzz that delivers world-class customer service. In his punchy, accessible guide, well-known author David Freemantle offers simple, helpful advice on forming strong bonds with your clients. Create a Buzz for customer care throughout your company and inspire everyone to Make A Difference (perhaps even form a M.A.D. group!). Inject energy, vitality and warmth into your customer relations; create a Buzz and reap the rewards.
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'Deliver truly great customer service. Read The Buzz and be inspired with dozens of practical ideas to improve your business.' --Henry Stewart, Chief Executive, Happy Computers
Book Description:
This book contains 50 tips and techniques to create a Buzz that delivers world-class customer service. In his punchy, accessible guide, well-known author David Freemantle offers simple, helpful advice on forming strong bonds with your clients.
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- PublisherNicholas Brealey Publishing
- Publication date2004
- ISBN 10 1857883470
- ISBN 13 9781857883473
- BindingPaperback
- Number of pages126
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The Buzz: 50 Little Things that Make a Big Difference to Worldclass Customer Service
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(2004)
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ISBN 13: 9781857883473
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The Buzz: 50 Little Things that Make a Big Difference to Worldclass Customer Service
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(2004)
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(2004)
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(2004)
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ISBN 13: 9781857883473
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