Never Offer Your Comb to a Bald Man: Leadership Tools for the New Century - Hardcover

In the midst of the greed and competition of the 1990s, a new concept began to appear in management and business seminars. The idea was for employers to create better organizations and instill loyalty by serving those who work for them. It's a management style that is gaining popularity - but just how is it achieved? This book presents a simple concept: that the best way to prosper is to give other people what they need. Berardi provides a step-by-step approach to implementing this concept. He includes a self-assessment section and describes how to begin to understand what others need - even when they can't fully articulate it - and how to supply it. Sections discuss assessing one's talents, evaluating who one is serving, uncovering the needs of others, networking with like-minded people, and overcoming setbacks and obstacles. According to the author, there have been many famous "servant leaders" throughout history, we just haven't called them that - from Moe Howard of the Three Stooges, to a man who lost everything in the oil crisis of the 1980s, to Madame Walker (a black woman who founded a multilevel marketing empire around 1900).

The book tells the stories, including the author's, of these and other dedicated men and women who have changed their lives and the lives of those around them by following these steps. Some have even changed the world. Readers will discover a way to fulfill a basic human desire: a way to help others, a way to feel good about their lives and their place on this planet.