Training Paraprofessionals for Reference Service: A How-to-do-it Manual for Librarians (How-to-do-it Manuals): No. 30 - Softcover

Training paraprofessionals is vital to providing good service and minimizing turnover. This manual is designed for librarians creating and implementing a training programme for paraprofessionals who will be working in reference services. The process is covered from goal-setting to evaluation.