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Created through a "student-tested, faculty-approved" review process with input from more than 150 students and faculty, Collier/Evans' OM4 provides a streamlined introduction to the core concepts, techniques, and applications of contemporary operations management. This concise, engaging, and accessible text includes a full suite of integrated learning tools--including flashcards, cases, datasets, games, and quizzes--in a convenient and affordable package perfect for today's diverse learners. OM4 provides the latest examples featuring companies students will recognize from the news as well as videos for every chapter, case studies and end-of-chapter problems with exciting new material online. Five additional chapters online enable readers to delve further into the quantitative aspects of operations management.
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OM & Student Bind in Card Created through a "student-tested, faculty-approved" review process with more than 150 students and instructors, this concise, engaging introduction to operations management offers a full suite of proven learning tools for today's learners. Full description
Review:
1. Good, Services, and Operations Management. 2. Value Chains. 3. Measuring Performance in Operations. 4. Operations Strategy. 5. Technology and Operations Management. 6. Goods and Service Design. 7. Process Selection, Design, and Analysis. 8. Facility and Work Design. 9. Supply Chain Design. 10. Capacity Management. 11. Forecasting and Demand Planning. 12. Managing Inventories. 13. Resource Management. 14. Operations Scheduling and Sequencing. 15. Quality Management. 16. Quality Control and SPC. 17. Lean Operating Systems. 18. Project Management. Supplementary Chapters. A: Work Measurement, Learning Curves, and Standards. B: Queuing Analysis. C: Modeling Using Linear Programming. D: Simulation. E: Decision Analysis.
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- PublisherSouth-Western College Pub
- Publication date2012
- ISBN 10 1133372422
- ISBN 13 9781133372424
- BindingPaperback
- Edition number4
- Number of pages448
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