Contemporary Medical Office Procedures - Softcover

Humphrey, Doris

9780827374201: Contemporary Medical Office Procedures

Softcover

ISBN 10: 0827374208 ISBN 13: 9780827374201

Publisher: Delmar Cengage Learning, 1995

This comprehensive worktext covers current administrative medical office procedures - both traditional and computer-related skills. The performance-based approach, complemented by realistic examples and application problems, offers you practical advice on managing required tasks - from patient relations and scheduling, to computerized financial management, to "21st-century" skills. What's more, real-life assessment methods help you systematically measure your progress along the way.

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Review:

Preface. How to Use the Book. How to Use the Medical Assisting Administrative Skills CD-ROM. PART I: TODAY'S MEDICAL ENVIRONMENT. Chapter 1: The Medical Environment. Chapter 2: The Medical Staff. Chapter 3: Medical Ethics. Chapter 4: Medical Law. PART II: PATIENT RELATIONS. Chapter 5: Interacting with Patients. Chapter 6: Telecommunications. Chapter 7: Scheduling Appointments. PART III: COMPUTERS AND INFORMATION PROCESSING IN THE MEDICAL OFFICE. Chapter 8: Computers in the Medical Office. Chapter 9: Medical Documents and Word Processing. Chapter 10: Professional Activities, Travel Arrangements, Postal and Delivery Services. Chapter 11: Managing Medical Records. PART IV: AUTOMATING MEDICAL OFFICE FINANCIAL MANAGEMENT. Chapter 12: Pegboard Accounting and Computerized Account Management. Chapter 13: Billing and Collection. Chapter 14: Health Insurance and Coding. PART V: BECOMING A CAREER MEDICAL ASSISTANT. Chapter 15: Seeking Employment. Appendix A: AAMA Medical Assistant Role Delineation Chart. Appendix B: CAAHEP Standards for Curriculum. Appendix C: ABHES Course Content Requirements. Appendix D: Registered Medical Assistant (RMA [AMT])

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