Items related to Customer Is King: How to Exceed Their Expectations...
Looking for a way to make your business stand out from the crowd? In a world where, increasingly, profit is king, Customer is King is about putting the emphasis back on the customer. Through key questions, case studies, checklists, worksheets and frequently asked questions. Robert Craven shows you how to look at your business through your customers' eyes, understand what they really want and, ultimately, get them to buy from you. A practical, hands-on, thought-provoking book for anyone running or growing a business, or for professional marketers who have found that their methods don't work any more.
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From the Publisher:
One of the more successful titles in the Virgin Business Guides is Robert Craven’s first title, KICK-START YOUR BUSINESS. He has a hands-on, practical approach to making businesses succeed and in this latest book shows a passionate concern for that least-understood area of the businessman’s armoury – marketing, and its role in the relationship between businessman and customer. Robert’s advice and examples show the reader how to initiate their own ways of improving their relationships with their customers – without having to undertake vastly expensive marketing drives.
Of KICK-START, the Independent newspaper said: ‘This is the book for you ... inspirational Stuff.’
About the Author:
Of KICK-START, the Independent newspaper said: ‘This is the book for you ... inspirational Stuff.’
Robert Craven is a mentor and consultant who has helped to turn around more than 1,000 companies, showing small businesses how to grow and making larger businesses more nimble. He is a regular contributor to the London Independent, an Associate Fellow at Warwick Business School and author of Kick-Start Your Business.
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- PublisherVirgin Books
- Publication date2002
- ISBN 10 0753506882
- ISBN 13 9780753506882
- BindingPaperback
- Number of pages192
- Rating
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Customer Is King: How to Exceed Their Expectations (Virgin business guides)
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Book Description Paperback. Condition: Very Good. Customer Is King: How to Exceed Their Expectations (Virgin business guides) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780753506882
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Customer Is King: How to Exceed Their Expectations
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Customer Is King: How to Exceed Their Expectations (Virgin business guides)
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Book Description Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780753506882
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Customer is King: How to Exceed Your Clients Expectations: How to Exceed Their Expectations (Virgin Business Guides)
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ISBN 10: 0753506882
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Book Description Condition: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages. Seller Inventory # M00753506882-V
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Customer is King
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ISBN 10: 0753506882
ISBN 13: 9780753506882
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Softcover
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Book Description Condition: Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # GRP17499167
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Customer Is King: How to Exceed Their Expectations
Published by
Virgin Pub
(2002)
ISBN 10: 0753506882
ISBN 13: 9780753506882
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Softcover
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Book Description Condition: Good. Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting. 0.76. Seller Inventory # 0753506882-2-4
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Customer Is King: How to Exceed Their Expectations
Published by
Virgin Pub
(2002)
ISBN 10: 0753506882
ISBN 13: 9780753506882
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Softcover
Quantity: 1
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Book Description Condition: Very Good. Book is in Used-VeryGood condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain very limited notes and highlighting. 0.76. Seller Inventory # 0753506882-2-3
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Customer Is King: How to Exceed Their Expectations
Published by
Virgin Pub
(2002)
ISBN 10: 0753506882
ISBN 13: 9780753506882
Used
Softcover
Quantity: 1
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Book Description Condition: Very Good. Very Good condition. Shows only minor signs of wear, and very minimal markings inside (if any). 0.76. Seller Inventory # 353-0753506882-vrg
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