A+ Certification Press Lab Manual (Certification Press S.) - Softcover

Charles Holcombe (Webster, MN) has a high-tech computer background in the nuclear and aerospace fields and has spent 15 years at Control Data Corporation as a programmer, a customer sales analyst, a salesman, and a sales manager in their field marketing force. After moving to Control Data Corporate Headquarters he headed a customer executive training program, spent several years as a trainer and as head of Sales Training worldwide. He has been an independent trainer and consultant for the past 22 years. During this time he has authored and delivered many training courses. Charles is a skilled writer and editor and is used to creating complex written materials. Jane Holcombe (Webster, MN), A+ MCSE, CAN, is a pioneer in the field of PC training. She co-founded Valley Micro Associates, a predecessor to MindSharp, a Minneapolis, MN CTEC, and has trained technical support personnel nationally for more than 17 years. Jane has developed numerous technical training courses, including one of the earliest PC operating system and hardware courses for support people. She is a Past President of the Twin Cities PC User Group and she has made technical presentations and led general sessions at both local and national conferences.

Practice the Skills You'll Need on the Job!

Perfect for both classroom and self-paced learningLabs that challenge you to solve problems based on realistic case studies Step-by-step scenarios that require you to think critically Post-lab observation questions that measure your understanding of lab results and key term quizzes that help build your vocabulary End-of-chapter solutions that explain not only what happened, but why

In this lab manual, you'll practice: Identifying, Adding, and Removing System Components Diagnosing and Troubleshooting Common Computer Problems Protecting Your Computer's Power and Utilizing Important Safety Procedures Identifying Your PC's Motherboard, Processors, and Memory Installing and Maintaining Peripheral Devices Including Printers Performing Basic Networking Skills Installing and Upgrading Operating Systems Diagnosing and Troubleshooting Operating System Problems Configuring and Troubleshooting Network Utilities