How to Talk So People Listen: The Real Key to Job Success - Hardcover

265 pages. Ex-Govt Library. Book and Jacket appear to have hardly been read and are both in As new condition throughout.

The author of this book gives advice to those who wish their day-to-day business communication was more effective. She offers practical suggestions on such matters as where and when to hold meetings, how long they should be, how to get the best out of those who attend and what audio visual aids to use. She gives examples of what typically goes wrong in trying to communicate and brings a new dimension to the complex process of communication in the workplace. The author is the advisor to Chief Executive Officers of companies such as American Express, Polaroid and Dupont.